1. What materials are your tennis bracelets made from?
Our bracelets are handcrafted with [metal, e.g., 925 sterling silver with 18K gold plating] and set with [cubic zirconia / natural turquoise], depending on the style. Each product page lists the exact materials.
2. What is the difference between your cubic zirconia and classic tennis bracelets?
Cubic zirconia bracelets use lab-created stones that offer brilliant sparkle at an accessible price. Our classic tennis bracelets feature [stone type, e.g., lab-grown diamonds / moissanite] for those who want a more traditional look. Both are designed with the same attention to detail.
3. Is the turquoise in your bracelets genuine?
[Our turquoise bracelets feature genuine turquoise stones. Natural variations in color and veining make every piece slightly unique.] (Please confirm whether your turquoise is natural, stabilized, or reconstituted before publishing.)
4. What does “handcrafted” mean at Martory?
Each bracelet is set, assembled, and finished by hand. Our artisans check every stone, link, and clasp for quality before it ships to you.
5. How do I find the right bracelet size?
Measure your wrist with a soft tape measure (or a strip of paper) and add about 0.5 inch (1.5 cm) for a comfortable fit. Standard tennis bracelets are typically 6.5 to 7 inches. Please see our size guide on each product page. [Do you offer custom sizing or adjustments? Add here.]
6. Will my bracelet tarnish, and can I wear it every day?
Our bracelets are made for everyday elegance, but any fine or fashion jewelry lasts longest with care. We recommend removing it before swimming, showering, exercising, or applying perfume and lotion, and storing it in the pouch or box provided.
7. How should I clean and care for my bracelet?
Gently wipe it with a soft, dry cloth after wearing. For a deeper clean, use lukewarm water with a drop of mild soap and a soft brush, then dry thoroughly. Avoid harsh chemicals and ultrasonic cleaners, especially for turquoise, which is porous and sensitive.
8. Do you offer gift packaging?
Yes. Every order arrives in [Martory’s signature packaging]. [Gift boxes, notes, and gift receipts can be added at checkout.]
9. What are your shipping times and costs?
Orders ship within [X business days] and typically arrive in [X–X days], depending on your location. [Free shipping is available on orders over $X.] We also ship to [list countries]. Tracking is sent by email once your order ships.
10. What is your return and warranty policy?
We accept returns within [X days] of delivery for unworn items in original condition. If your piece arrives damaged or has a manufacturing defect, contact us at [email] and we’ll make it right. [Include warranty details, e.g., 1-year warranty on craftsmanship.]